Telehealth Informed Consent.

Trellis Vitality connects you with independent, US board-certified clinicians who provide care via telehealth — secure messaging, online intake, and, where appropriate, video visits. By starting an assessment you consent to receive care through these remote channels.

What telehealth means here

Your clinician reviews your intake and lab data, may request additional information, and prescribes only when clinically appropriate. Telehealth has limits: it is not a substitute for emergency care. If you have a medical emergency, call 911.

Your rights

You may decline or discontinue telehealth services at any time without affecting your right to future care. Your health information is handled under our HIPAA Notice of Privacy Practices and Privacy Policy.

Your medical provider

The designated medical group for these services is Arora Health & Aesthetics, LLC, headquartered at 300 Lenora Street, Seattle, WA 98121 (arora-health.com). Medical Director: Dr. Sean Arora (NPI 1841729449). For compliance inquiries, contact medicalcompliance@arorahealthgroup.com. Prescriptions are fulfilled by VialsRX, a state-licensed compounding pharmacy in Houston, TX.

The inclusion of Arora Health personnel on this website denotes a professional collaboration/service provider relationship. It does not constitute an endorsement of the company's products, services, or independent business practices, nor does it imply a joint venture, partnership, or employment relationship.

Telehealth Availability Notice

Telehealth requirements vary by state. While many states permit asynchronous telehealth consultations (such as secure medical questionnaires and provider review), certain jurisdictions require synchronous communication with a licensed healthcare provider before treatment can be prescribed.

Where required by applicable state law, patients may be asked to complete a phone consultation, video consultation, or other real-time interaction with a licensed provider prior to receiving treatment.

Service availability and consultation requirements are determined based on the patient's state of residence and applicable telehealth regulations.

Questions about telehealth consent or service availability in your state? Contact customer support.