Telehealth Informed Consent.

Trellis Vitality connects you with independent, US board-certified clinicians who provide care via telehealth — secure messaging, online intake, and, where appropriate, video visits. By starting an assessment you consent to receive care through these remote channels.

What telehealth means here

Your clinician reviews your intake and lab data, may request additional information, and prescribes only when clinically appropriate. Telehealth has limits: it is not a substitute for emergency care. If you have a medical emergency, call 911.

Your rights

You may decline or discontinue telehealth services at any time without affecting your right to future care. Your health information is handled under our HIPAA Notice of Privacy Practices and Privacy Policy.

Your medical provider

The designated medical group for these services is Arora Health & Aesthetics, LLC, headquartered at 300 Lenora Street, Seattle, WA 98121 (arora-health.com). Medical Director: Dr. Sean Arora (NPI 1841729449). For compliance inquiries, contact medicalcompliance@arorahealthgroup.com. Prescriptions are fulfilled by VialsRX, a state-licensed compounding pharmacy in Houston, TX.

State availability

Services are available in all 50 US states through affiliated medical providers and pharmacy partners operating in accordance with applicable state licensure requirements. Please note that certain medications, formulations, or fulfillment options may vary depending on state-specific pharmacy regulations and dispensing restrictions.

Questions about telehealth consent? Contact customer support.